CONSULTANCY

When you need a person to look at the problem.

Human support for situations that need context, review or professional assistance.

When self-service is not enough.

Some cybersecurity situations require more context than an automated tool or general educational guidance can provide.

Use this form to describe the situation and request assistance. Do not include passwords, PINs, OTPs, recovery phrases, private keys or other authentication secrets.

What happens after I submit?
Your request is sent through the platform's consultation workflow for review. Further communication can then take place through the appropriate contact channel.
CONSULTANCY SERVICES

Useful for situations that need human context.

Examples of areas where professional assistance may be useful include:

  • Personal cybersecurity questions
  • Security awareness
  • Website and digital safety reviews
  • Incident guidance
  • Crypto and wallet safety
  • Business security
Important

Consultancy does not guarantee recovery of money, accounts, cryptocurrency or data. The appropriate next step depends on the circumstances of the incident.

Do not include passwords, PINs, OTPs, recovery phrases or private keys.
VERIFY BEFORE YOU TRUST.

Before sharing sensitive information with anyone offering cybersecurity assistance, verify who they are and whether the communication channel is legitimate.