Build approval and callback habits for payment requests, changed bank details and other high-impact instructions.
A changed supplier account or urgent payment request can create serious financial risk. Do not approve a consequential change from the message that announced it. Contact the supplier using a phone number already stored in your business records or another established channel, then confirm the payment details before approval.
Read more in the Knowledge Center →Practise handling changed bank details, urgent payments and unusual instructions.
Practice the mapped scenarios →Use previously trusted contact details or another independent channel to verify consequential changes.
Test the security practice associated with this module and see where your current habits need attention.
Assess this area →Make independent verification mandatory for high-impact payment or beneficiary changes.
Open Security Hub →After improving the habit, reassess it. The goal is not one perfect session; it is a safer pattern that holds up over time.
Reassess your security →Knowledge Center lessons explain the subject in depth. This module connects that knowledge to practice, verification and measurable improvement.
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