SECURE YOUR SAMSUNG ACCOUNT

Secure your Samsung Account.

Work through these settings one at a time. After making a change, verify that the protection is actually active.

Your Samsung Account may protect more than you realize.

It can connect your Galaxy devices to services such as Samsung Cloud, Samsung Pass, Samsung Find, SmartThings and other Samsung services.

Start with the controls that would cause the greatest harm if someone else gained access.

SAMSUNG ACCOUNT SECURITY

Work through these settings one at a time.

Open a section to see the practical steps. After making a change, use the verification point to confirm that the protection is actually active.

Turn on two-step verification

Add another layer of protection so a stolen Samsung Account password is less likely to be enough to access your account.

Click to see protection steps

Step-by-step

  1. Open Settings on your Galaxy phone or tablet.
  2. Tap your Samsung account profile.
  3. Open Security and privacy or Password and security, depending on your device.
  4. Select Two-step verification.
  5. Follow the instructions to verify your phone number.
  6. Review the available verification methods, such as text message, an authenticator app or backup codes.
  7. Complete the setup.
  8. Return to Two-step verification and confirm that it is active.

VERIFY: Confirm that two-step verification is active and that at least one verification method you control is available.

Review your trusted devices

Check which Galaxy devices can use trusted-device verification for your Samsung Account.

Click to see protection steps

Step-by-step

  1. Open Settings.
  2. Tap your Samsung account.
  3. Open Security and privacy or Password and security.
  4. Open Two-step verification.
  5. Look for Trusted devices or the available device management option.
  6. Review the devices listed.
  7. If you see a device you no longer use or do not recognize, remove it where Samsung provides that option.
  8. Be prepared to sign in again on devices that remain yours if you remove trusted-device access.

VERIFY: Confirm that the trusted-device list contains only devices that you recognize and still control.

Review recent account activity

Check for sign-ins, settings changes or other activity that you did not initiate.

Click to see protection steps

Step-by-step

  1. Open your Samsung Account.
  2. Open the Security section.
  3. Find Recent account and activity or the equivalent security-activity area available on your account.
  4. Review recent sign-ins and account activity.
  5. Look for changes or actions you do not recognize.
  6. If you find suspicious activity, stop the ordinary security check and move to the account-recovery process.

VERIFY: You should be able to recognize the important recent activity associated with your Samsung Account.

Use a strong, unique password

Your Samsung Account password should not be reused on another important account.

Click to see protection steps

Step-by-step

  1. Open your Samsung Account.
  2. Open Security or Password and security.
  3. Select the option to change your password.
  4. Create a strong password that you do not use anywhere else.
  5. Store it securely, preferably in a reputable password manager.
  6. Never give your Samsung Account password to someone claiming to be Samsung Support.

VERIFY: Confirm that the password has been changed successfully if you changed it, and sign in normally using the new password.

Review your verification phone numbers

Your verification phone numbers can be important when Samsung needs to confirm that you are the account owner.

Click to see protection steps

Step-by-step

  1. Open your Samsung Account.
  2. Open Security or Password and security.
  3. Open Two-step verification.
  4. Find the phone number or verification-number setting.
  5. Confirm that the number belongs to you and is still accessible.
  6. Update an outdated number using Samsung's official process if necessary.
  7. Never add another person's number because someone contacting you tells you to do so.

VERIFY: Confirm that the verification number belongs to you and that you can receive codes on it.

Keep backup verification methods secure

Backup codes and authenticator methods can help you access your account when your usual verification method is unavailable.

Click to see protection steps

Step-by-step

  1. Open Two-step verification in your Samsung Account.
  2. Review the available backup codes or authenticator app options.
  3. Store backup codes somewhere secure and separate from your phone.
  4. If you use an authenticator app, make sure the device containing it is protected.
  5. Never send a backup code to someone through a message or phone call.
  6. If you believe a backup code has been exposed, replace or regenerate it where Samsung provides that option.

VERIFY: Confirm that your backup verification method is available to you and protected from other people.

Review your recovery information

Make sure the email address and other recovery information associated with your Samsung Account are still under your control.

Click to see protection steps

Step-by-step

  1. Open your Samsung Account.
  2. Open your account information or profile settings.
  3. Review the email address associated with the account.
  4. Review available recovery information.
  5. Confirm that you still control the information shown.
  6. Update outdated information through Samsung's official account settings.
  7. Never change recovery information simply because an unknown person tells you to.

VERIFY: Confirm that the recovery information belongs to you and that you can access it when needed.

Review devices connected to your Samsung Account

Your Samsung Account can connect with Galaxy devices and services, so review the devices associated with it.

Click to see protection steps

Step-by-step

  1. Open your Samsung Account.
  2. Open the Devices section where available.
  3. Review the Galaxy phones, tablets and other Samsung devices associated with your account.
  4. Identify devices you no longer own, use or control.
  5. Select an unfamiliar or old device and review the available management options.
  6. Remove or sign out the device where Samsung provides that option and where appropriate.

VERIFY: Confirm that the devices associated with your Samsung Account are devices you recognize and still control.

Review Samsung services using your account

Your Samsung Account can connect to services such as Samsung Cloud, Samsung Pass, SmartThings and Samsung Find.

Click to see protection steps

Step-by-step

  1. Review the Samsung services you actively use with your Samsung Account.
  2. Identify services you no longer use.
  3. Review account activity or settings for services that contain important personal information.
  4. Pay particular attention to services involving backups, passwords, device location or other sensitive information.
  5. Remove or change access where Samsung provides an appropriate option.
  6. Do not disable a service blindly if doing so could affect your backups, device-finding or other important protections.

VERIFY: Confirm that the Samsung services connected to your account are services you recognize and intentionally use.

Keep your Galaxy device updated

Your Samsung Account is only as secure as the devices you use to access it.

Click to see protection steps

Step-by-step

  1. Open Settings on your Galaxy device.
  2. Open Software update or the available update section.
  3. Check for available legitimate system updates.
  4. Install updates through the device's official update process.
  5. Do not install system updates from an unsolicited message, unknown website or suspicious file.
  6. Restart the device if required and allow the update to complete.

VERIFY: Confirm that your Galaxy device is running the legitimate, current software available for your device.

Protect your Galaxy device itself

A secure Samsung Account cannot fully protect you if another person can easily unlock your phone or tablet.

Click to see protection steps

Step-by-step

  1. Open Settings.
  2. Open Lock screen or the available device-security settings.
  3. Make sure a strong PIN, password or other supported screen lock is enabled.
  4. Use fingerprint or other supported biometric security where appropriate.
  5. Do not share your device PIN or password with someone simply because they claim to be helping you.
  6. Keep the device with you and avoid leaving it unlocked where another person can easily access it.

VERIFY: Lock and unlock the device to confirm that your chosen screen-lock protection is active.

Review your Samsung Account after suspicious activity

If you notice an unfamiliar sign-in, changed settings or another warning sign, stop normal activity and investigate first.

Click to see protection steps

Step-by-step

  1. Do not send money or sensitive information while you investigate.
  2. Review your Recent account and activity.
  3. Check your Devices.
  4. Review your Two-step verification settings.
  5. Check your verification phone number and recovery information.
  6. Change your password if you believe it may have been exposed.
  7. Remove unfamiliar devices or trusted devices where appropriate.
  8. If you cannot regain control, use Samsung's official account recovery and support process.

VERIFY: Do not return to normal account activity until the suspicious access or security issue has been properly investigated and addressed.

Something does not look right?

If you find an unfamiliar login, changed recovery information, unexpected security alerts or another sign that someone may have accessed your account, stop the normal security check and move to the recovery process.

I think my account is compromised →
Still need help?

If you have worked through the relevant settings and something still looks wrong, do not give your security secrets to someone promising to fix the account. Use the service's official support and recovery resources for service-specific account problems.

For broader cybersecurity problems, you can also use the professional assistance pathway on this platform.

Need Professional Help? →
Samsung Account security is not a one-time task.

Review important account settings periodically, especially after a password change, device change, suspicious message or unexpected login alert.

VERIFY BEFORE YOU TRUST.

← Back to Secure Your Accounts