Practice responding when a familiar person or organization makes an unusual request.
A familiar name or account does not prove that the person controlling it is genuine. If someone you know makes an unusual request, switch channels. Call a number you already had or use another trusted contact route rather than relying on the message, profile or account that made the request.
Read more in the Knowledge Center →Practise switching channels when a familiar person makes an unusual request.
Practice the mapped scenarios →Contact the person through a previously trusted channel rather than the message or profile making the request.
Test the security practice associated with this module and see where your current habits need attention.
Assess this area →Adopt an independent-callback rule for unusual requests.
Open Security Hub →After improving the habit, reassess it. The goal is not one perfect session; it is a safer pattern that holds up over time.
Reassess your security →Knowledge Center lessons explain the subject in depth. This module connects that knowledge to practice, verification and measurable improvement.
Next module: Recognize Fake Offers →Back to Learning Center